Terms & Conditions
PRE-BOOKING IS REQUIRED FOR ALL TOUR.
Scheduled tours will be performed only if the required minimum number of bookings for that tour will reached. For singles, couples or small groups that want a private tour please request Custom/Private Tours
Participants are requested to be at the set meeting point 10 minutes before tour starts. No refunds will be made to participants who do not arrive in time.
The latest cancellation accepted with no penalty is 48 hours before the tour starts.
Mercurio reserves the right to change the programs in case of unforeseen circumstances. Should this happen it will immediately inform its customers.
Please remember churches do not allow bare shoulders and/or shorts.
Children must be accompanied by adults. Most tours are free for chilstren under 6. A reduction may apply for kids from ages 7 to 12. Please check tour details for further information.
You can pay your tours using the following methods:
a) at least 20 days in advance by bank transfer (details will be sent after booking);
b) by credit card or cash directly at the Selling Point of Amici del Turismo in Via Cavour 36/r, Florence.
Amici del Turismo Travel Agency
Via Cavour 36r, 50129 Firenze
Monday through Friday: 9.00 AM - 1.00 PM / 2.30 PM - 6.30 PM
Saturdays: 9.30 AM - 12.30 PM (not in July and August)
Closed on holidays